-30 Points

As many as one hundred thousand Twitter users had their Twitter accounts suspended yesterday after a human error caused the Microblogging platform to mistakenly identify them as spam. The affected users spanned the globe and included prominent bloggers, social media mavens and even a few minor celebrities.

The Twittersphere blew up with the hashtag "suspended" as thousands of Twitter users noticed the suspensions and reacted publicly. Myriad blogposts were created, yet it took over four hours before Twitter responded to the issue, finally posting a blog to their Tumblr blog. In classic Twitter style, the post was short and less-than-sweet:

Earlier today, we accidentally suspended a number of accounts.

We regret the human error that led to these mistaken suspensions and we are working to restore the affected accounts—we expect this to be completed in the next several hours.

One additional note: some the accounts suspended were using the third-party site Tweetlater. However, Tweetlater is not to blame for these suspensions nor is it in violation of our Terms.

"A number of accounts." How about telling us that number? Or would that be a bit too embarrassing?

Reports indicate that the error was made by a new employee of Twitter, which @Marismith points out is a bit disconcerting. Why is a Microblogging platform important enough to gain the attention of the US State Department putting account suspensions in the hands of a newbie?

Ironically, I am still receiving epic amounts of spam on my Twitter feed. Bad guys: 1. Twitter: 0.

Jul 7, 2009

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