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Price: Plans start at $50/month.
Twittown Rating: 
 
 
 
 
 
Description:

tweetriver is Twitter for business. Find every tweet to and about your business, route it to the appropriate resource, and respond or republish to the web.

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Platforms:
Price: Free
Twittown Rating: 
 
 
 
 
 
Description:

Followbase is a real-time customer service & support forum for any company that uses Twitter. We scan Twitter and collect customer ideas, problems, questions and mentions of your company so you can share what people are saying and respond. Claiming your company forum enables you to customize it, moderate, add employees to your team and much more...

43 Points

Let's face it - many of us have been caught by the boss while social networking at work. Fortunately, the great thing about Twitter is that you can make some pretty convincing excuses for using Twitter at work. Check out these five excuses for using Twitter at work:

I was using Twitter to monitor sentiment about our brand!

This one is great. Just keep a Twitter search for your brand or company running in the background and when your boss catches you Tweeting, just show him all the good things that people are saying about it on Twitter. Provided that people are actually...

6 Points

Although sometimes it might seem like absolutely everybody is on Twitter, the majority of companies out there still don't have anything in the way of an official Twitter presence. Though companies like Best Buy and Comcast are leading the charge, others are slow to follow - the most common reason being that the people in charge (read: your boss) often have a hard time understanding why a Twitter presence is becoming more and more important as the nature of human communication is changing.

In light of that, here's five reasons you can put in front of the big boss to help you...